Privacy Policy
Last updated: June 8, 2022
At Senteur Lab, we value your privacy and will spare no effort to protect the privacy and security of any personal data you have provided to the company. Senteur Lab will only collect and use your personal information in accordance with the relevant data protection laws (including the Personal Data Protection Act 2010), this Privacy Notice and the privacy terms in your agreement(s) with any Tillsammans Enterprise entity that you may have contracted with. This Privacy Policy includes important information about your personal data and we encourage you to read it carefully.
How We Collect and Use Your Information
From time to time, Senteur Lab may collect and process personal information about you, including information relating to your name, NRIC number, delivery address, email address, phone number, bank account details and / or credit/debit card details. This information is required for us for successful transactions with you, to deal with your inquiries, and provide you with our products. We may obtain this information from yourself and from a variety of sources, including from third parties connected with you and from such other sources to which you have given your consent to disclose your personal information.
Disclosure Of Your Personal Information
In order to provide you with our products and services, the information we collect about you may need to be disclosed to third parties such as our service providers, suppliers, business partners, where necessary, and subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to Smart Investor.
Your Rights To Access And Correct Your Personal Information
In the event you would like to correct your personal information, kindly contact us via email or WhatsApp and inform us on the changes you would like to make.
What If Personal Information Provided By You Is Incomplete?
By providing us with your personal information, you consent to us processing your personal information in accordance with this Privacy Notice, and you confirm that all personal information provided by you is accurate and complete, and not misleading or outdated. In the event of any change to your personal information, you will promptly update us so we can amend this information accordingly.Where indicated, it is obligatory to provide your personal information to us to enable us to process your application for our products. Should you decline to provide such obligatory personal information, we may not be able to process your application/request or provide you with our products.
Data Retention
We will keep any personal information you give us as long as there is a reason to do so, for instance to satisfy the law or regulations, or to protect our interests. If not, then we will destroy it by purging it from our electronic, manual, and other filing systems according to our internal procedures and schedules.
Changes to this Policy
Senteur Lab has the right to change this policy at any time. We will announce any changes on this page. This policy is not a contract, nor does it suggest any obligation on our part with another party.
For other Privacy Enquiries
If you have any questions or concerns about our privacy policy, please email our customer support team at enquiry@senteurlab.com or WhatsApp us at +60 11-5431 5313 with the details below.
• Full Name (as per order):
• Contact Number:
• Order Number:
• Payment Method:
• Date of order and payment:
• Concern / Issue
